Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy“) governs the practices and principles applied by XYBERIA TECHNOLOGIES PRIVATE LIMITED (hereinafter referred to as the “Company“, “We“, “Us“, or “Our“), the parent entity of the FITBHAVA mobile application (hereinafter referred to as the “App“) and the FITBHAVA website (hereinafter referred to as the “Website“). This Policy outlines how the Company collects, processes, stores, protects, and uses the personal and sensitive information (“Personal Information“ or “Information“) provided by users (“You“ or “User“).

1. Scope of the Policy

This Policy applies to all interactions with the Services, whether accessed via the Website, App, or any affiliated platforms.
The Company adheres to the Information Technology Act, 2000, IT Rules, 2011, and where applicable, the General Data Protection Regulation (GDPR).
Users may engage with Services without providing personal data; however, access to certain functionalities may require such data.
By using our Services, you acknowledge and consent to the terms of this Policy. If you disagree, please discontinue use.

2. Principles of Data Collection

The Company commits to transparency and fairness in the collection and handling of user data. Categories of data collected include:

Visitors/Unregistered Users:

Non-identifiable data such as IP address, location, and device details.
Data collected via tracking technologies (cookies, web beacons, etc.).

Registered Users:

Personal identifiers: name, age, gender, phone number, and email.
Sensitive information: health metrics, dietary preferences, medical conditions, etc.
Payment details for service payments.
Health data from third-party integrations, e.g., Google Health Connect.

3. Purpose and Use of Collected Data

Analyzing website behavior for improvement.
Facilitating user registration and personalized access.
Processing transactions through secure systems.
Enhancing services through data analysis and testing.
Supporting law enforcement, as required by applicable law.

4. Cookies and Tracking Technologies

The Company uses cookies, web beacons, and web analytics for purposes including improving user experience and targeting advertisements.

Cookies: Text files downloaded to recognize devices and analyze website use. Users can disable cookies via browser settings.
Web Beacons: Small files used to track navigation and measure marketing performance.
Web Analytics: Collaboration with third-party vendors like Google Analytics for user behavior analysis. Opt-out options are available.

5. User Rights

Users can access, amend, or delete their data, restrict processing, or object to processing under applicable laws.
Users can withdraw consent for data processing at any time.
Complaints can be lodged with local data protection authorities in the EEA.

6. Privacy of Minors

Services are not directed towards individuals under the age of 18 (“Minors“). If personal data from Minors is collected unknowingly, it will be promptly deleted.

7. Grievance Redressal

For queries, Users may contact the Grievance Officer at founders@xyberiatech.com

8. Policy Updates

The Company reserves the right to update this Policy periodically. Changes will be communicated via updates on this page.

This Policy ensures transparency and adherence to legal standards while safeguarding the privacy rights of Users. Continued use of our Services constitutes acknowledgment and acceptance of this Policy.